Why does my win10 computer freeze when it's Idle?
Gaming PC was built around 7 months ago. While on the computer, it never hangs, freezes, glitches or gives me any kinds of problems. When the computer goes idle (from what I can tell) over 12 hours or more. It will eventually freeze or lock up. Forcing me to have to force shutdown and boot back up.
I ended up calling MSI (motherboard) tech support just to maybe pick their brain on what could be causing the problem. Their best solution for me was to not keep the computer running when I was away from it. Level 300 IQ stuff right there. My motherboard and video card drivers are 100% up-to-date. I was thinking it could be the defrag process, which I disabled. And windows defender is disabled. Those are the 2 main things I could think of that could run a heavy load on the CPU while the pc is Idle.
I understand windows performs are number of tasks while you're on your computer and off your computer. I just don't know what could be causing the issue. The computer is set to high performance in power settings, but I believe the motherboard has basically default settings.
Another thing I also want to note:
But I'm pretty positive my main Archive Drive (D) powers down and has to boot back up when it's been idle. Does the drive have an internal mechanism that forces it to power down? It's a WDC 5TB Black drive.
Computer Specs:
MSI MPG Z390 GAMING PRO CARBON (MS-7B17)
Intel Core i7-9700K
EVGA RTX 2070 SUPER Black Gaming (08G-P4-3071)
Corsair 8GB X2: CMK16GX4M2B3000C15
Main: Samsung SSD 970 EVO 1TB M.2
SSD Backup: Samsung SSD 860 EVO 500GB
Other Sata Drive: X5 6 gb/s Various sizes
Seasonic Focus GX-650, 650W 80+ GoldIf anyone has any suggestions for me, i'm willing to basically try anything.
61 Answer
Look at Security and Maintenance, Reliability History and see what errors are reported?
There should be a c:\windows\minidump file. Get Nirsoft Blue Screen View and see what it says about the dump
Update all Drivers for your machine including BIOS.
Then run (from an Admin Command Prompt):
dism.exe /online /cleanup-image /startcomponentcleanup then dism.exe /online /cleanup-image /restorehealth .
Do a final restart and test the computer.
