How can I refund a game purchased on the Nintendo Switch eShop?

A few minutes ago, I accidentally purchased a game on the Nintendo Switch eShop. I have not launched the game, so it still has 0 hours played.

How can I refund a digital game purchased on the Nintendo Switch eShop?

3 Answers

Nintendo does not offer refunds for games or DLC purchased on the eShop:

Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)

Situation:

Refund request for digital content purchased through a Nintendo Shop Channel. (For example, incorrect game or DLC was downloaded, content was purchased by accident, you didn't like the game.)

What to do:

• We are unable to provide refunds or exchanges for mistaken purchases.
• Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases.

3

Nintendo does not offer refunds. However, customer support may. Good luck.

You can get refunds for games by calling Nintendo Customer Support. I made an accidental purchase, and regained my funds.