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Email message disappears from my inbox when I forward the message

By Emma Payne

In Outlook 2011 for Mac, I have email messages being removed from the inbox when I forward the message to someone.

The only place I seem to find the message afterwards is in the sent file. How can I have them remain in the inbox so that I may file them as I see fit?

1

1 Answer

Outlook on Windows has an option to keep a copy of sent email ONLY in subfolders of Inbox - not inbox itself - this is also prone to malfunction (with PST files at least); so you may need to pick it up from 'sent mail' anyway.

It is a setting in 'Tools > Options' somewhere (out of memory).

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