1,q,a and z keys don’t seem to work work and it’s not the keyboard

I have read a few of the other posts about keyboards not working but none seem to press on my issue.

I built a friend a new PC about 4 months ago. 3 months ago the 1, q, a and z keys stopped working. She is not exactly computer literate but I had her try replacing the keyboard and the issue continued (I took one of these keyboards and tested it on a separate rig and it worked fine).

I did a reinstall of Windows 7 on the PC. Issue still happens. I tried going into the BIOS to test the keys there… They don’t even work in the BIOS. What options remain? Motherboard? If the BIOS does not even recognize the letters I am stuck thinking something is wrong with the motherboard.

I cannot think of any other possible reasons and would rather try every last other thing before replacing the M motherboard B.

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3 Answers

I had the same problem on my laptop after changing out my CPU.

I had to uninstall keyboards in device manager, and reboot; keys started working afterwards. More than likely it was a driver problem.

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I was facing a similar problem. My keys 1, q, a, z were working intermittently. I uninstalled the HID keyboard driver from control panel and there was another driver already installed, so now the keys are working fine.

You'll never believe my solution to this tres frustrating problem! (and this was after trying everything BIOS-test, a wireless keyboard, crying!) now look... 1QAZ!! 1QAZ!! the solution???....get a can of 'air duster' or compressed air in a can, attach the extended tube and give those keys a good blast then leave keyboard alone for a couple of hours and....Voila!! Good Luck

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